Privacy Policy

Information we collect

We collect the information you give us at checkout: name, email, shipping address, and payment details as processed by PayPal and Stripe. We do not store your card number. For guest checkout, we collect only what the order needs.

How we use it

Order information is used to process, ship and support your order. We do not sell your personal information to third parties. Transaction data is processed by our payment providers (PayPal, Stripe) under their own privacy policies.

Cookies

Chazen uses a small number of cookies to keep your cart working across pages. No advertising cookies are loaded by default. You can clear cookies at any time in your browser settings.

Data retention

Order records are kept for as long as is required for tax and dispute purposes. You can request deletion of your account data at any time by emailing chazen0917@163.com.

Your rights

You may access, correct or delete your personal data by contacting us at the same address. We respond within 30 days.

Contact

For any privacy question: chazen0917@163.com or the Contact & Order Support page.